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Suzie and Matt McColm have been helping people figure out the confusing world of insurance for years. The last four years, we have helped the Washington Healthplanfinder run a full service enrollment center in Wenatchee, Washington. #livinginsurance Our webpage is www.wahbroker.org
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Thursday Nov 18, 2021
Thursday Nov 18, 2021
Running a small insurance office is not always easy. Boundaries and expectations are important to success.
Is the customer always, right? What do you do with a coughing customer that refuses to mask up during the pandemic? Do your customers expect to call and text you at 11 PM? Is your workplace a group exercise with only a couple of key players doing the work? How are you setting expectations for not only customers but co-workers? How are boundaries and expectations communicated and reinforced? On today’s Suzilla…
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